Website Terms of Use
Last updated: June 2026
Website terms
By using this website, you agree to these Website Terms of Use.
If you do not agree with these terms, please do not use this website.
General information only
The information on this website is provided for general information and education only.
It is not a substitute for personalised healthcare advice, diagnosis or treatment. You should not rely on website content as medical or healthcare advice specific to your circumstances.
If you have concerns about your health, symptoms, injury or treatment options, please seek advice from an appropriately qualified health practitioner. If you require urgent medical attention, please contact emergency services.
Healthcare services
Valla Health Collective provides chiropractic and related healthcare services.
Any information about conditions, services or treatment approaches on this website is general in nature. Individual care depends on your health history, assessment findings, goals, clinical needs and suitability for care.
We do not guarantee specific outcomes from any service, treatment, appointment or health information provided on this website.
Ahpra and health advertising
Valla Health Collective aims to ensure that its website and marketing comply with applicable Ahpra and National Board advertising requirements for regulated health services.
We do not intend to make misleading claims, create unreasonable expectations, guarantee outcomes or use testimonials in a way that is inconsistent with health advertising obligations.
Comments, reviews or testimonials about clinical care may be removed from platforms we control where required to support compliance with health advertising obligations.
Waitlist and updates
If you join our waitlist or subscribe for updates, you agree to receive communications from Valla Health Collective about clinic opening details, booking availability, services, events or educational content.
You can unsubscribe from marketing emails at any time using the unsubscribe link in the email. If you provide your mobile number, you may also receive occasional SMS updates and can opt out by replying STOP or contacting us.
Your personal information will be handled in accordance with our Privacy Policy.
Bookings
When online bookings become available, appointments will be subject to availability.
Booking details, fees, cancellation policies and appointment terms may be provided through our booking platform, website, intake forms or clinic communications.
Valla Health Collective may update booking availability, practitioner schedules, appointment types or fees from time to time.
Fees and payments
Fees listed on this website are provided for general information and may change from time to time.
Where a fee is displayed, we aim to keep it accurate and current. If there is an error, we reserve the right to correct it.
Payment terms may vary depending on the service, booking type or offer.
Vouchers, promotions and offers
Any voucher, promotion, discount, complimentary offer or launch offer will be subject to the specific terms stated at the time of the offer.
Promotional offers may include eligibility limits, expiry dates, service restrictions or booking availability requirements.
Purchased gift cards or vouchers will be handled in accordance with Australian Consumer Law, including any minimum expiry period that applies.
Promotional, complimentary or discounted vouchers may have different expiry periods where permitted by law, and those terms will be clearly stated at the time of issue.
Vouchers and promotional offers cannot be redeemed for cash unless required by law.
Third-party links and platforms
This website may contain links to third-party websites or platforms, including booking systems, email platforms, payment providers, social media platforms or external resources.
These links are provided for convenience only. Valla Health Collective is not responsible for the content, availability, security or privacy practices of third-party websites.
Use of third-party platforms may be subject to their own terms and privacy policies.
Intellectual property
All website content, including text, branding, logos, graphics, images, layout and other materials, is owned by or licensed to Valla Health Collective unless otherwise stated.
You may view and use this website for personal, non-commercial purposes.
You must not copy, reproduce, modify, distribute or use our website content, branding or materials without written permission, except as permitted by law.
Website availability
We aim to keep this website available and functioning, but we do not guarantee uninterrupted access.
We may update, change, suspend or remove website content at any time.
Limitation of liability
To the extent permitted by law, Valla Health Collective is not liable for any loss, damage or expense arising from your use of this website, reliance on general website content, or use of third-party links or platforms.
Nothing in these terms limits any rights you may have under Australian Consumer Law or other applicable laws that cannot be excluded.
Changes to these terms
We may update these Website Terms of Use from time to time.
The updated version will be published on this website with the revised date.
Contact
If you have questions about these terms, please contact: